FAQs

How does booking work?
Click the “Book” button from any page and select a picnic package that includes your number of guests. There are packages you can choose from: Essential, Luxury, Custom Birthday Celebration, Gender Reveal, and Kiddie Celebration packages. Select your add ons simply check the box to add to your package you want. Enter your payment detail and complete your booking. You should receive your booking confirmation with the location details. Show up for your picnic at your scheduled time.

How far in advance should I book my picnic?
The earlier the better! We are booking quickly and want everyone to receive their requested date. The City now requires permits for any picnic set up at a local park. The cost of the permit is $50.  If you’d like to picnic at a local Atlanta park we require booking at least three (3) weeks before desired picnic date. If you’d like to picnic at a private residence, Airbnb or hotel we require you book 3 days before a requested picnic date.

When do I pay and how?
When you solidify your picnic date with Pop-Up Picnics you are required to pay a “Booking Deposit” of 50% of your “Picnic Total.” This deposit solidifies your date and time of your picnic. This booking deposit is non-refundable. This deposit will be used towards your “Picnic Total”. You will receive an invoice within 48hrs to include the balance of your picnic and any additional people or add-ons. This balance must be paid 5 days before your experience.

What is your cancellation policy?
If you need to reschedule, this has to be done 72 hours before your scheduled picnic time. Please keep in mind all fees paid are non-refundable. Cancellations within less than 72 hours will receive a late cancellation fee of $100.

Can I do a picnic in my backyard or inside of my home?
Yes and yes! We love bringing our picnics right to your home!

What do I do if the weather is bad on my booked picnic date?
Do not worry, bad weather does not scare us! Pop-Up Picnics will check the weather to make sure your picnic is perfect. If the weather looks bad, we will reach out to you 48 hours before the picnic date to talk about options. When booking, we require all clients to have an indoor option in the event of bad weather. We want to make sure we can accommodate your requested area, and to also make sure your picnic happens no matter what the weather looks like.

Are food and alcohol included in my picnic?
No, but you are more than welcome to bring your own or purchase it as an “Add-On” through Pop-Up Picnics.

Is my pet allowed at my picnic?
We are sorry but no. We do love furry friends but for the time being, we are not allowing them.

Do you travel anywhere in Georgia?
Yes! We will set up at select Atlanta parks at no additional cost!!!  We will gladly travel to your home, Airbnb, or hotel for a small mileage / travel fee  - inquire for more info.

Can we leave the picnic whenever we’re done?
All picnics have a 2 hour event time. If you want to leave earlier, please provide us a 30 minute heads up via call or text so we can arrive back to the picnic for breakdown. You are responsible for all picnic items until we arrive.

Are there specific locations for your picnic set ups?
Our picnics can be set up anywhere around metro Atlanta and surrounding counties whether it be a private location (e.g. your house or backyard) or a public location (e.g. a park or a beach). Our most popular parks are Piedmont Park, Grant Park and Historic Fourth Ward as these parks are beautiful. PERMITS ARE REQUIRED to have a picnic set up in any park, permits cost $50 and must be reserved 3 weeks in advance per city rules. For a list of city parks and gardens, feel free to visit the city parks website. www.atlantaga.gov/iparcs 

Will the Picnic Specialist contact me before arriving to my In-Home setup?
After you’ve received your booking confirmation, a Picnic Specialist will contact you (day of event) & arrive 2 hour prior to your picnic start time to setup your picnic experience.

What happens if I show up late?
Your picnic starts at the scheduled time you selected during your booking. We understand life isn’t perfect, so we give a 10 min grace period. If you do not arrive within 15min of your scheduled time we will have to pack up and head to the next scheduled event. You will forfeit your 50% deposit and will need to reschedule for the next available date. 

Do we have to clean up when we are done?
No. Our team will setup your picnic and clean up.

Can we leave prior to our scheduled end time?
Yes. Please provide us with a 30 min notice via phone call or text message. You are responsible for all picnic items until we are able to return and pack up.

What if it rains?
If the forecast predicts a 40% chance of rain or more on the day of the event, then we provide an opportunity to relocate your picnic to our private indoor location or reschedule the picnic for the next available date.  

Can I choose the style of picnic I desire?
Unfortunately, no. Our team has an eye for detail and an appreciation for styling. We strive to make every picnic picture perfect. If you have colors you desire or suggestions, please email them to us at popuppicnicsatl@gmail.com and we will try to incorporate them in our setup but this is not guaranteed. Please include your name, phone number, email, party size, date of event and your desired adjustments. All flowers are seasonal and hand selected by our team.

Is there a specific park?
Yes, the customer will be provided the location after bookings.

How do I book?
Please place all bookings through our website at: www.popuppicnicsatl.com and select the “Book” button.

***Due to the extreme high amount of recent credit card fraud our merchant service company may require clients  to provide a copy of the front of your credit card used to book your picnic and a copy of your legal photo ID***